Overview
This article lists the product-specific terms and acronyms that customers and agents need to know.
Information
<supportagent>
Some information like customer names that only Support Agents need to know of.
| Term | Definition |
| RBI | Restaurant Brands International (customer) |
</supportagent>
The complete AWS Glossary is available. Since CloudFix works with AWS, this glossary would be useful.
Below are the terms that are primarily used/referred to in CloudFix.
| Term | Definition |
| AQUA | Advanced Query Accelerator |
| ARN | Amazon Resource Name |
| BDM | Block Device Mapping |
| CD | Continuous Deployment/Delivery |
| CFT | Cloud Formation Template |
| CI | Continuous Integration |
| CIDR | Classless Inter-Domain Routing |
| CRI | Convertible Reserved Instance |
| CUR | Cost and Usage Report |
| FedRAMP | Federal Risk and Authorization Management Program |
| FF | Finder/Fixer |
| IAM | Identity and Access Management |
| QS | QuickSight |
| SCP | Service Control Policy |
| SIT | S3 Intelligent Tiering |
| SNS | Amazon Simple Notification Service |
| SSM | AWS Systems Manager |
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