CloudFix Customer Support

Installation & Onboarding

• Setup not Continuing After CloudFix Stack Creation
• Unable to Approve CloudFix Templates
• CloudFix cannot Create IAM Users and Groups
• Create SNS Failing in some Regions
• Config Recorder Already Exists with Resources
• Account Stuck at "Setting up"

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Integrations

• Not Seeing any CloudFix Recommendations
• Entering Approver when Using AWS SSO with Only Roles
• IOPS Settings when Migrating Volume to gp3
• Cost Optimizations Related to Egress Traffic
• Changing EC2 Instance Type from Reserved to Spot
• Information Used by CloudFix for Fixer Recommendations

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Security & Provisioning

• Does CloudFix Address Overprovisioning?
• Is CloudFix FedRAMP Certified?
• Generate Recommendations without Any Write Permissions
• CloudFix Disrupting CI/CD Integration Infrastructure
• Data Stored and Transmitted by CloudFix
• CloudFix SOC 2 Compliance

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Reporting, Analytics, Metrics

• CloudFix's Impact on Your AWS Bills
• Reports Showing Recommended & Completed CloudFix Changes and their Dollar Value

Upgrading CloudFix

• How to Upgrade CloudFix?
• Upgrade from "prod" Stack and CloudFix Version Lower than 1.0.0
• Upgrade from "prod" Stack and CloudFix Version Higher than or Equal to 1.0.0 but Lower than 1.0.17
• Upgrade from "prod" Stack and CloudFix Version Higher than or Equal to 1.0.17
• Upgrade CloudFix from a Version on "prodv1" Stack
• Upgrade CloudFix from a Version on "prodv2" Stack

Help Center

• Change Requests in CloudFix
• Feature: ElastiCache Autoscaling Finder
• Feature: Move Elasticache to Graviton
• Feature: DynamoDB VPC Endpoints
• Feature: Cost Reduction with S3 VPC Endpoints