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Articles

  • Checking CloudFix Service Status

    Overview Before opening a support ticket about the dashboard being slow, a finder not running, or a fixer not executing, check the CloudFix status page — it's the fastest way to find out whether an is...

  • CloudFix Support: SLA, Severity Levels, and Escalation

    Overview This article explains how CloudFix support works: the priority levels we use to triage a request, how fast we respond and resolve at each level, our platform uptime commitment, business hours...

  • CloudFix Direct SSM Automation Migration Guide

    What this guide is for This guide explains how CloudFix customers can migrate fixer execution from AWS Change Manager to Direct SSM Automation. It is intended for: CloudFix tenant admins AWS platform ...

  • Customer System Requirements

    To use CloudFix and /or RightSpend effectively and securely, customers are responsible for maintaining the following technical and security requirements.  1. Internet and Connectivity A stable broadba...

  • CloudFix Fixers: Types and Implications

    Overview CloudFix offers diverse optimization categories - Easy, Medium, Advanced, Best Practice, and Reservation - to cater to different operational needs and skill levels, plus a separate Manual des...

  • Approving and Executing Cloudfix Fixers

    Introduction This guide walks through generating runbooks for a CloudFix recommendation and executing the resulting fixer. CloudFix runs fixes as AWS Systems Manager (SSM) Automation executions: Cloud...